3 providers are running promotional pricing right now. Two of them don't say when it ends. · Verified September 15, 2026
Provider record · verified September 15, 2026
Everything we have verified about Ro this week — what it charges, what its public review record says, and what its customers complain about. We are paid a commission by some providers we list. Ro does not get to review this page.
Go to RoPrices are the month-to-month rate read off Ro’s own pricing page on September 15, 2026, not a prepaid headline rate. Confirm before you pay — promotional pricing in this category moves without notice.
What they charge
The review record
Both platforms, side by side, never averaged together. They measure different people, and where they disagree that gap is the most useful thing on this page.
Accredited since 2018. Hold the A+ next to the 1.11 customer rating: a BBB letter grades how promptly a company ANSWERS complaints, not whether customers are happy.
One mechanic causes most of it: the $39 to start is MEMBERSHIP ONLY, and the medication is billed separately on top. Reviewers who thought $39 bought them a month of Wegovy are the largest group. Second, cancelling the prescription does not cancel the membership — Ro’s own replies confirm they are separate. Third, refunds refused until a BBB complaint is filed; in all ten complaints we read with replies, a refund followed the complaint.
Fast approval, real savings against brand-name retail, responsive clinicians. Read those with one caveat: nearly every five-star review we read came from someone who had just signed up and not yet received medication. The five-star pool measures onboarding, the one-star pool measures billing three months later.
Ro is BRANDED-ONLY — every product in its catalogue is FDA-approved, and we confirmed that against both sitemaps rather than taking their word for it. But their own press page still says Ro "offers compounded GLP-1s," which is stale and contradicts the catalogue.
Sample: 20 one-star Trustpilot reviews and 10 full BBB complaints with the company’s replies, read 2026-09-14. Scores are read off the platforms directly, never from an affiliate aggregator — the figures those carry in this category are frequently wrong.
Before you pay
Sources
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Head to head
Price, renewal, cancellation notice and review record, side by side.
That spread moves. 3 of these providers are running promotional pricing right now, and two of them will not say when it ends. We check every week. Want us to tell you when yours changes?
Your email and nothing else. Not your weight, your dose, or which page you were reading. We deliberately do not store that. No trackers, never sold.