3 providers are running promotional pricing right now. Two of them don't say when it ends. · Verified September 15, 2026
Provider record · verified September 15, 2026
Everything we have verified about Found this week — what it charges, what its public review record says, and what its customers complain about. We are paid a commission by some providers we list. Found does not get to review this page.
Go to FoundPrices are the month-to-month rate read off Found’s own pricing page on September 15, 2026, not a prepaid headline rate. Confirm before you pay — promotional pricing in this category moves without notice.
What they charge
The review record
Both platforms, side by side, never averaged together. They measure different people, and where they disagree that gap is the most useful thing on this page.
Answers 93% of negative reviews, but typically within two weeks.
Refund refusal dominates — about 22 of 40 — and it is repeatedly tied to a three-day cancellation window customers say was not made clear. Pricing opacity is second: a consult fee and a medication cost sitting on top of the membership. Then slow support, and charges without delivery. Found carries the highest one-star share in the set at 19%.
Clinicians described as compassionate and unhurried, health coaches, personalised plans, and a well-built app that rates 4.7 across 8,800 Apple ratings.
Found is the only provider here with a strong BBB letter rating and no pattern alert. It is also the one where our sample showed the most Trustpilot-invited five-star reviews — 16 of 25.
Sample: 40 one-star Trustpilot reviews plus the BBB customer-review file, read 2026-09-14. Scores are read off the platforms directly, never from an affiliate aggregator — the figures those carry in this category are frequently wrong.
Before you pay
Sources
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That spread moves. 3 of these providers are running promotional pricing right now, and two of them will not say when it ends. We check every week. Want us to tell you when yours changes?
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